Privacy Policy

Overview

This Privacy Policy explains how UserCompass collects, uses, and shares information when you use our Service or interact with integrations such as firstusers.tech.

What we collect

• Account info: name, email, authentication data.
• Workspace data: project names, feedback items, votes, comments, tags, and attachments you upload.
• Usage data: device information, IP address, pages viewed, and product telemetry.
• Payment data: handled by our payment processor; we do not store full card numbers.

How we use data

• Provide and secure the Service.
• Create projects and sync testers when you connect firstusers.tech.
• Send transactional emails (invitations, notifications, receipts).
• Improve features through aggregated, de-identified analytics.
• Comply with legal obligations and enforce our Terms.

Sharing

We share data only with:

• Service providers (hosting, analytics, email, payments) under contract.
• firstusers.tech when you connect the integration.
• Authorities if required by law or to protect rights and safety.

We do not sell personal data.

Cookies and tracking

We use cookies and similar technologies for authentication, preferences, and analytics. See our Cookie Policy for details and choices.

Data retention

We keep data while your account is active and for a reasonable period afterward to comply with legal, accounting, or security obligations, then delete or anonymize it.

Your choices

• Opt out of non-essential analytics via browser settings or our cookie controls.
• Manage notifications in your account.
• Request access, correction, export, or deletion of your personal data by emailing privacy@usercompass.tech (subject to legal requirements).

International transfers

Data may be processed in the United States or other countries where we or our providers operate, with appropriate safeguards in place.

Children

UserCompass is not directed to children under 16, and we do not knowingly collect their data.

Changes

We may update this policy. If changes are material, we will notify you. Continued use means you accept the updated policy.