Churn Risk Test Roadmap

Test project for churn risk scoring

49
Total Items
15
Backlog
14
In Progress
7
Testing
13
Completed

Recent Feedback 2 - New Customer

This is a recent feedback item from 2 days ago. Active customers have recent feedback.

Recent Feedback 2 - Moderate Risk Customer

This is a recent feedback item from 2 days ago. Active customers have recent feedback.

Recent Feedback 2 - High Value Active Customer

This is a recent feedback item from 2 days ago. Active customers have recent feedback.

Recent Feedback 2 - Active Customer

This is a recent feedback item from 2 days ago. Active customers have recent feedback.

Recent Feedback 2 - At-Risk Unresolved Customer

This is a recent feedback item from 2 days ago. Active customers have recent feedback.

Recent Feedback 6 - High Value Active Customer

This is a recent feedback item from 10 days ago. Active customers have recent feedback.

Unresolved Request 1 - Very Inactive Customer

This is an unresolved feedback item that has been in DOING status for over 30 days. This contributes to churn risk.

Unresolved Request 1 - Moderate Risk Customer

This is an unresolved feedback item that has been in DOING status for over 30 days. This contributes to churn risk.

Unresolved Request 1 - Medium Risk Customer

This is an unresolved feedback item that has been in DOING status for over 30 days. This contributes to churn risk.

Unresolved Request 1 - At-Risk Unresolved Customer

This is an unresolved feedback item that has been in DOING status for over 30 days. This contributes to churn risk.

Unresolved Request 1 - At-Risk Inactive Customer

This is an unresolved feedback item that has been in DOING status for over 30 days. This contributes to churn risk.

Unresolved Request 3 - At-Risk Unresolved Customer

This is an unresolved feedback item that has been in DOING status for over 30 days. This contributes to churn risk.

Unresolved Request 3 - At-Risk Inactive Customer

This is an unresolved feedback item that has been in DOING status for over 30 days. This contributes to churn risk.

Unresolved Request 5 - At-Risk Unresolved Customer

This is an unresolved feedback item that has been in DOING status for over 30 days. This contributes to churn risk.